Keeping You Safe

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Book With Confidence

Receive an amazing full refund, a theatre voucher, or new tickets if a show is cancelled or moved to a different date.

We understand that our customers may be hesitant to book a show in the future but would like to reassure you that should a show be cancelled or postponed you can either move to the new date, have a full refund, or exchange for a theatre voucher.

We have undertaken Covid-19 Risk Assessments and shared the results and measures with staff. Safety measures and procedures have been introduced in line with Government, Public Health and industry guidance.

We will also ensure that we adapt to any future changes in legislation which may mean seating plans will need to be altered to accommodate social distancing. Should this be necessary we will notify customers accordingly.

Should you contract COVID or be told to isolate by the NHS, we will issue vouchers for the full price payed which can be used for any show of your choice.



Key Measures In Place

Increased Cleaning Regime - Increased cleaning regime in place to ensure thorough cleaning of facilities with focus on high touch point areas to keep you safe.

Hygiene and Sanatising Stations - Situated throughout the venue with prominent signage to encourage usage. Please play your part and help keep us all safe.

NHS Track and Trace - We are participating in NHS Track and Trace. Please scan the QR code on entry.

Air Ventilation and Extraction - Recently serviced and upgraded air ventilation and extraction system to be used at all times to encourage air flow.

Social Distancing - Reduced congestions and comply with social distancing; one-way systems and directional signage in place.

Online Booking & E-Ticketing - Remote booking online or via telephone is encouraged. E-tickets available and can be displayed on your mobile device. On arrival your tickets will be scanned to avoid physical contact.

Staff Training & PPE - All staff have undertaken further training and support in regards to COVID control measures. Appropriate PPE will be worn at all times.

Contactless Payment - Contactless card payment accepted and encouraged in all areas of our venue to reduce physical contact.

Fogger Machine - Scientifically proven to be effective at eradicating COVID-19*

Regular Inspections - Regular facility inspection checks to take place by Management to ensure cleanliness and integrity of all control measures / or equipment.

We're Good To Go

The “We’re Good To Go” industry standard mark is a self-assessment scheme that has been designed by Visit England to provide a ‘ring of confidence’ for all sectors of the tourism industry, as well as reassurance to visitors that businesses have clear processes in place and are following industry and Government COVID-19 guidance on cleanliness and social distancing.

We're Good To Go Logo

Rescheduled Shows

Show Name Old Date New Date
   
Shows 2021  
Whitney - Queen of The Night6th October 202110th July 2022
Chris Ramsey30th October 202021st October 2021
Johnny Cash Roadshow1st May 202024th October 2021
Ian Waite & Vincent Simone - The Ballroom Boys - Act TWO21st May 202028th October 2021
Northern Soul9th April 20215th November 2021
The Stars from The Commitments14th November 202012th November 2021
   
Shows 2022  
Pink Floyd Experience30th July 20216th February 2022
Simon & Garfunkel9th October 202111th February 2022
That's Life25th April 202027th February 2022
The Rock of Ages20th March 20215th March 2022
Dominic Kirwan15th May 20206th March 2022
Neil Diamond Story13th June 202012th March 2022
Showaddywaddy12th February 20211st April 2022
The Glenn Miller Story12th July 20203rd April 2022
Wizard of Oz - Easter Panto5th April 20209th April 2022
Navi - King of Pop8th May 202116th April 2022
Arrival UK15th May 20211st May 2022
Jive Aces24th September 20218th May 2022
Luther UK17th September 202015th May 2022
The Carpenters Story13th February 202120th May 2022
Sounds of Springsteen17th April 202121st May 2022
Walk Like A Man10th October 202028th May 2022
Some Guys Have All The Luck: The Rod Stewart Story17th July 20203rd June 2022
A Vision of Elvis18th July 2020 17th June 2022
Happily Ever After: The Fairytale Chronicles25th July 202025th June 2022
Magic of Motown9th October 202029th July 2022
Rhythm of The Dance31st July 202130th July 2022
Tony Stockwell12th May 202113th October 2022
Bootleg Beachboys21st September 202122nd October 2022
   
Shows Cancelled  
Chicago Blues BrothersCANCELLED 
G4CANCELLED 
Soul TrainCANCELLED 

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